Updating of a Consumer’s Debt Review Status once the Debt Review withdrawal judicial process is complete
Prior to the National Credit Regulator’s Circular 9 of 2025 the National Credit Regulator (NCR) attended to the updating of the consumer’s debt review status as held on the NCR’s database. It is necessary that the NCR’s system is updated once the debt review process has been set aside by the judicial process or a […]
How to File a Complaint with the Debt Collectors Council
File Debt Collector Complaint Report Debt Collector Misconduct, a complaint to the Debt Collectors Council must be in the form of a written affidavit and must state the date, time and particulars of the incident in question, the name of the debt collector and the name of any witnesses to the incident in question. Within […]
How To Apply for Protective Registration Against Future Fraud if your Identity Book Or Passport is stolen or lost
If your ID or passport is lost or stolen, report it to SAFPS via 011 867 2234 or protection@safps.org.za to alert members and prevent fraud. Safely store digital or physical copies of your documents separately from the originals to assist with replacement. Protective Registration is free. Key Actions for Stolen/Lost Documents: Register with SAFPS: This adds your document […]
A summary of consumer rights under the National Credit Act (NCA)
A summary of consumer rights under the National Credit Act (NCA) as extracted from the “DIY Credit Repair Toolkit”: Right Description / Key Provision NCA Section / Regulation 1. Right to Apply for Credit Every adult natural person, juristic person, or association has the right to apply for credit. Section 60 2. Right to Reasons […]
How Should I deal with Debt Collectors
As of 11 August 2003, all debt collectors, whether they are employed by a company or operate individually, have to register with the Debt Collectors Council. Therefore, if you doubt the credibility of a debt collector, you may confirm whether that debt collector is registered with the Debt Collectors Council. Council for Debt Collectors […]